Privacy Policy

Effective Date: October 17, 2026

At Walker Primary Care, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, walkerprimarycare.com.

By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when contacting us, requesting information about our services, submitting a contact form, or inquiring about becoming a patient.

This information may include:

Name
Email address
Phone number
Residential address or location of care
Date of birth
Insurance information
Information provided through website contact forms or email communications

We may also collect limited technical information associated with website visits, such as browser type, device information, IP address, and website usage data, depending on the technologies used by our website.

2. How We Use Your Information

Information collected through our website may be used to:

Respond to inquiries and contact requests
Determine whether your location is within our service area
Assist with new patient enrollment and waitlist requests
Verify insurance eligibility and benefits
Coordinate appointments and healthcare services
Communicate with patients, family members, and authorized caregivers
Improve website functionality and visitor experience
Meet applicable legal and regulatory requirements

We do not sell personal information collected through our website.

3. Protection of Health Information

Walker Primary Care respects the confidentiality of patient medical information and complies with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Protected health information maintained by our medical practice is governed by our separate HIPAA Notice of Privacy Practices, which explains how medical information may be used, disclosed, and protected, as well as patients' rights regarding their medical records.

4. Website Forms and Email Communications

Our website may allow visitors to submit contact requests, insurance information, and other inquiries.

Please avoid including detailed medical histories, sensitive health information, Social Security numbers, or other highly confidential information in general website contact forms.

Standard email and website forms may not provide the same security protections as a HIPAA-compliant patient portal or secure messaging system. We encourage patients to use approved secure communication methods when transmitting sensitive medical information.

5. Sharing of Information

We may share information when reasonably necessary to respond to your requests, facilitate healthcare services, verify insurance benefits, or comply with applicable laws.

Depending on the circumstances and applicable privacy requirements, information may be shared with authorized healthcare providers, insurers, billing services, technology vendors, or other service providers acting on our behalf.

We do not sell personal information to third parties for marketing purposes.

6. Website Security

Walker Primary Care takes reasonable administrative, technical, and organizational measures to safeguard personal information from unauthorized access, misuse, or disclosure.

However, no website, electronic transmission, or internet-based communication method can be guaranteed to be completely secure.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

These technologies may collect limited information about your device and website interactions.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

We evaluate the use of website technologies in accordance with applicable privacy and security requirements.

8. Third-Party Websites and Services

Our website may contain links to external websites or use third-party services to support website operations.

Walker Primary Care is not responsible for the privacy practices or content of websites operated by independent third parties. We encourage visitors to review the privacy policies of external websites before providing personal information.

9. Your Privacy Rights

Depending on applicable law and the type of information involved, you may have rights to request access to, correction of, or information about certain personal information we maintain.

Patients may also have additional rights regarding protected health information under HIPAA, as explained in our Notice of Privacy Practices.

To inquire about your information or privacy rights, please contact our office.

10. Children's Privacy

Our website is intended for individuals seeking information about our healthcare services, including adults and authorized caregivers.

We do not knowingly collect personal information directly from children under the age of 13 through our website without appropriate parental or legal guardian authorization.

11. Updates to This Privacy Policy

Walker Primary Care may update this Privacy Policy periodically to reflect changes in our services, website practices, or applicable legal requirements.

Updates will be posted on this page with a revised effective date.

We encourage visitors to review this policy periodically.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Walker Primary Care
Mobile Primary Care Services
Mesa, Arizona
Website: walkerprimarycare.com
Email: info@walkerprimarycare.com

We are committed to respecting your privacy and maintaining the confidentiality of the information entrusted to our practice.